Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in East Haven, Connecticut!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. Primarily East Haven-based, with occasional regional support.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Earn $20-22/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Primarily based in our Beachwood center, with occasional regional coverage as needed.

Your Role:

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

What We're Looking For:

• Minimum: High School Diploma, Associate Degree, Medical Assistant certification, or equivalent clinical certification, combined with substantial relevant work experience.
• Preferred: Bachelor's Degree in Psychology, Social Work, or any Human Services related major; and at least one year of work experience in healthcare preferred, but not required.
• Proficiency in Microsoft Office and EHR systems (AdvancedMD and SalesForce preferred).
• Knowledge of insurance payers and medical necessity guidelines (a plus).
• Strong clinical interviewing skills.
• Basic Life Support (BLS) certification (training provided).

Who we are:

Greenbrook, a subsidiary of Neuronetics Inc., operating over 100 treatment centers across the United States, is a leading provider of FDA-cleared, non-invasive therapies for mental health disorders. Specializing in Transcranial Magnetic Stimulation (TMS) and SpravatoŽ (esketamine nasal spray), Greenbrook delivers targeted treatments for Major Depressive Disorder (MDD) and treatment-resistant depression. TMS uses localized electromagnetic stimulation to modulate brain regions associated with mood, while SpravatoŽ addresses severe depression, including cases with suicidal ideation. To date, Greenbrook has administered over 1.3 million treatments, positively impacting more than 40,000 patients.

To learn more about our WHY, click here: https://youtu.be/yrr-wlFftT0

For patient testimonies on HOW we are transforming lives for the better, click here: https://www.greenbrooktms.com/patient-stories

Greenbrook TMS is a growing company seeking dedicated individuals who will be key employees as we expand - come join us!

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